Today we will be discussing how to claim from your Medipet pet insurance. This is usually the hardest part of any insurance plan, but Medipet have gone the extra length to make sure that you will be immediately attended to.
HOW TO CLAIM with Medipet pet insurance
Claiming is easy. All you need to do is complete a claim form, attach it to the medical bills, and then send it on to Medipet.
You can get these claim forms from your local vet, or off of the Medipet site when it is up and running again. You can also email Medipet directly at info@medipetsa.co.za, or call their toll free number at 0800 MEDIPET (0800 6334738).
Once the form is completed you can fax it together with all bills to 021 701 2027, or post it to PO Box 31596, Tokai 7966. Your claim will be settled within 10 working days. Claims are refunded directly to you, and will be deposited directly into your specified bank account.
Here is a point form indication of the pet insurance product:
CATS
Own policy ‘Medi-pet’
1.Vets fees (per annum)
R25, 000
2.Vets fee excess (per claim)
R250
3.Death from illness/accident
R500
4.Advertising/reward
R250
5.Boarding cattery fees p.a.
R750
DOGS
Own policy ‘Medi-pet’
1.Vets fees (per annum)
R25, 000
2.Vets fee excess (per claim)
R250
3.Death from illness/accident
R1000
4.Advertising/reward
R250
5.Third party liability
R1,000,000
6.Boarding kennel fees p.a.
R1000
7.Theft (with police case no.)
R1000
8.Burglar reward
R500
There are also some important general points that you should be aware of:
Medipet SA do not set an age limit on your animal – they must be signed up when they are between eight weeks and nine years of age, and then they are covered for life.
Another great aspect of this pet insurance plan is that you do not have to change your vet. As discussed in an earlier post, the importance of finding a vet that you trust and bond with is great, and with the Medipet scheme you can continue to visit your favourite vet – or any other registered vet within South Africa.
Though recommended, your animal does not have to have a microchip or a tattoo.
These, amongst other points, are what sets Medipet apart from other pet insurance companies in South Africa. We’ll go over some more benefits tomorrow. Please email us your comments and opinions!
